Refund Policy
Transparent and fair guarantees to protect your rights with complete confidence.
1. Refund Eligibility
Subscribers may request a refund within the designated policy window, provided the proportion of consumed lessons remains within allowable thresholds.
2. Non-Refundable Situations
Completed one-on-one sessions, fully consumed courses, and promotional discounted packages are non-refundable.
3. Refund Process
Approved refunds are credited back to the original payment method within typical banking timeframes of 5 to 14 business days.